Refund and Cancellation Policy

Contact support within 24 hours of payment if an order is incorrect, cannot be fulfilled, or has not started delivery. Include the order ID, payment reference, and issue summary.

A refund or cancellation may be available when payment is confirmed but fulfillment has not started, when Omega Digi Center cannot deliver the ordered authorized product or service, or when the delivered item materially differs from the approved product description.

For software-development services, refund eligibility depends on the signed scope, milestone status, and work already delivered.

Refunds are not normally available after a digital code, activation, account setup, or service milestone has been delivered as described, unless the item is unusable because of Omega Digi Center's error and support cannot resolve it.

Refunds are not available for policy violations, incorrect customer-provided details, misuse, unsupported regions stated on the product page, or third-party provider restrictions outside Omega Digi Center's control.

Send refund requests to info@omegadigicenter.com or through the contact page. Support will review order status, payment proof, delivery logs, and product authorization notes before confirming the outcome.

Approved refunds are returned through the practical payment channel agreed with support. Processing time depends on the payment provider.