Factual information about how Omega Digi Center collects, uses, stores, and protects customer and order information.
Clear product handling, secure account support, and transparent store policies.
Our support and delivery process is designed for quick digital fulfillment.
Need help with an order or activation? Use Help Center, dashboard, or WhatsApp support.
Omega Digi Center is the controller for information collected through omegadigicenter.com. Effective date: July 29, 2026. Last updated: July 29, 2026.
Privacy requests can be sent to info@omegadigicenter.com. Include the email or phone number connected with the order so support can locate the record.
We collect account details, contact details, WhatsApp number, order items, delivery status, support messages, payment-reference information, uploaded payment proof, device/browser data, cookies, and local storage values needed for cart, checkout, login, security, and support.
Do not submit passwords for third-party services, full payment card data, private identity documents, or sensitive content unless support explicitly requires a safer channel for a specific order issue.
Data is used to process orders, verify payment references, deliver authorized products or services, provide support, maintain account security, prevent abuse, keep accounting records, and improve site reliability.
Service providers may include hosting, database, email, file storage, analytics, payment-reference, WhatsApp/contact, and error-monitoring services. Meta Pixel or Conversion API events must only run when configured and after any legally required consent.
Essential cookies and local storage may keep login, cart, checkout, theme, security, and consent preferences working. Non-essential analytics or advertising tracking should stay disabled until consent is obtained where required.
Marketing consent can be withdrawn by changing cookie preferences when the banner is available or by contacting support.
Order, payment-reference, and support records are retained only as long as needed for fulfillment, dispute handling, accounting, fraud prevention, and legal obligations. Uploaded payment proofs should be deleted or restricted when no longer operationally needed.
Data may be processed outside Nepal if a service provider hosts systems internationally. Access is limited to operational users and protected with practical authentication, authorization, logging, and secure transport controls.
Customers can request correction, deletion, export, or restriction by contacting info@omegadigicenter.com. Some records may need to be retained when required for completed orders, fraud prevention, accounting, or legal claims.